PRIVACY POLICY
How we collect, use and protect your personal information
Salt & Spice
A business activity of Pioneer Learning Centre S.à r.l.-S
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.
Personal Data We Collect
Depending on how you use our website and services, we may collect information including:
your name and contact details;
email address and telephone number;
company or organisation;
information relating to enquiries, quotations and bookings;
event information you provide to us;
dietary requirements or other information you voluntarily provide;
order and purchase information;
messages and correspondence with us; and
technical information relating to your use of our website.
Please only provide information about other event participants where necessary and appropriate.
How We Use Your Personal Data
We use personal data where necessary to:
respond to enquiries;
prepare quotations and organise events;
communicate with customers before and after an event;
process bookings, orders and payments;
provide products and services requested from us;
operate, secure and improve our website and services;
comply with accounting, tax and other legal obligations.
Depending on the circumstances, processing is based on performance of a contract or steps taken before entering into a contract, compliance with legal obligations, our legitimate interests in operating and improving our business, or your consent where consent is required.
Online Shop and Payments
When you purchase a product or service through our website, we process the information necessary to complete your order.
Payment information may be processed by the relevant payment service provider. We do not use your payment information for purposes unrelated to processing your transaction and fulfilling associated legal and accounting requirements.
How Long We Keep Your Data
We retain personal data only for as long as necessary for the purpose for which it was collected and as required to comply with applicable legal, accounting, tax and contractual obligations.
Information that is no longer required will be deleted or anonymised where appropriate.
Data Controller
Pioneer Learning Centre S.à r.l.-S
6, Maison
L-5429 Huettermuehle
Luxembourg
Email: info@saltandspice.lu
Website, Cookies and Analytics
Our website is hosted using Wix and uses cookies and similar technologies.
We use Usercentrics Consent Management to manage visitors' cookie and tracking preferences.
Cookies and technologies that are not strictly necessary are activated only in accordance with the consent choices presented through our cookie banner.
Visitors can choose between the available categories, including Functional, Analytical and Marketing technologies, where applicable, or reject non-essential technologies.
You may change or withdraw your consent at any time through the privacy/cookie settings available on our website.
Third-Party Services
We may use third-party service providers where necessary to operate our website and business, including website hosting, payment processing, communications, analytics and other technical services.
Our website may also contain links to external services and websites, including social media, Amazon and other book retailers. When you follow an external link, the privacy policy of that provider applies.
We do not sell your personal data.
International Data Transfers
Some service providers used in connection with our website may process information outside Luxembourg or the European Economic Area.
Where required, appropriate safeguards are used for international transfers of personal data in accordance with applicable data protection law.
Your Rights
Under the GDPR and applicable Luxembourg data protection law, you have rights regarding your personal data, including the right to:
correct inaccurate or incomplete data;
request deletion of your personal data;
restrict certain processing;
object to certain processing;
request data portability where applicable; and
withdraw consent at any time where processing is based on consent.
To exercise your rights, contact:
Email: info@saltandspice.lu
You also have the right to lodge a complaint with Luxembourg's data protection authority, the Commission nationale pour la protection des données (CNPD).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, service providers or legal requirements.
Last updated: October 2026